Questions, answered
The things buyers actually want to know — answered straight.
Is there a genuinely free AI interviewer?
Yes. Gaugely's free tier gives you 12 agentic AI screening interviews every month (about 120 minutes of interview time), one active job, 12 ready-made interview packs, ranked scorecards, and personalized candidate feedback — no credit card, no time limit. It's forever-free, not a trial.
How does pricing work — per interview?
No per-interview fees. You get a monthly pool of interview-time on a flat plan ($0, $75, or $199). We show it as a friendly count (e.g. ~100 interviews on Pro) but bill by minutes, so a longer interview simply uses a bit more of your pool. Your usage is always visible in your dashboard.
Do rejected candidates actually get feedback?
Yes — and it's our favourite feature. The worst part of job hunting is silence. When a recruiter closes a job, every other candidate who opted in gets honest, personalized, encouraging feedback — what they did well and exactly what to improve — drawn from their own scorecard. It's developmental guidance (skills only, never personal), so candidates leave better, not bitter.
Can you record interviews — video and screen?
Yes, optionally per job. Recruiters can turn on video interviews and even require screen-sharing for technical screens; the full session (voice + camera + screen) is recorded continuously and saved privately for review. It's disclosed to the candidate on the consent screen and off by default.
Can I run hiring from ChatGPT or Claude?
Yes. Gaugely ships an MCP server, so you can connect it to Claude or ChatGPT and run hiring in plain language — "create an interview from this JD", "show my top candidates", "send invites" — using a secure per-org API key.
Can my whole team use it?
Yes. Pro includes 3 seats and Scale includes 10 (Enterprise is unlimited), with roles (admin / recruiter / viewer). Invite teammates by email from Settings → Team.
Can you verify a candidate is really who they say?
Optionally, yes. Per job you can require identity verification (government ID + a liveness selfie via Didit) before the interview starts. It's consented, adds about a minute, and shows as a "Verified identity" badge on the scorecard.
How does billing and payment work?
Billing runs through Polar, our Merchant of Record, which handles global sales tax/VAT and accepts card payments worldwide. Plans are flat USD — monthly, or yearly at get 2 months free (~20% off) — with no per-interview fees; Enterprise can pay by purchase order or bank wire. Cancel anytime.
How is Gaugely different from HireVue?
HireVue is an enterprise platform costing ~$35,000+/yr on a custom contract. Gaugely delivers AI voice + video screening starting free, $75/month with transparent published pricing — plus candidate feedback, a reusable talent pool, and an MCP server. No sales gate, no setup fee, no lock-in.
What languages are supported?
Gaugely runs interviews in English today, with Urdu and other languages on the roadmap via the underlying voice models. Candidate links and reports are clear for both local and international hiring.
Is my candidate data safe?
Yes. Recordings, transcripts, and reports are stored securely and used only to generate your results — never sold or used to train public models. You can request deletion anytime; data is kept up to 12 months unless a candidate opts into the talent pool (and they can withdraw whenever they like).
Will AI screening introduce bias?
Gaugely asks every candidate the same questions and scores against the same rubric with quoted evidence, reducing the inconsistency of manual phone screens. A human recruiter reviews every result and makes the final decision — there is no automated rejection — which also keeps you compliant with EU/UK/Colorado AI-hiring rules.
Can I cancel anytime?
Yes. Monthly plans have no annual commitment — cancel anytime and keep access until the period ends. Annual plans bill upfront at get 2 months free. Your first paid subscription has a 14-day money-back window — refunds are pro-rated (usage already consumed plus non-refundable payment fees and taxes are deducted), and none are issued after 14 days of use. Fraud and abuse are excluded.
What is the best AI recruiting software for small teams?
The best AI recruiting software depends on your size and budget. Gaugely is built for startups, SMEs, and agencies that want the whole top of funnel — AI CV/resume screening, agentic voice and video interviews, and side-by-side scorecards — with transparent flat pricing from free to $75/month, versus enterprise-contract tools like HireVue. A human always makes the final hiring call.
Is there a free AI screening tool for resumes and interviews?
Yes. Gaugely has a genuinely free tier — about 12 AI screening interviews a month plus AI résumé/CV screening and ranking — with no credit card and no time limit. It's forever-free, not a trial, so you can screen candidates and run agentic AI interviews before paying anything.
What is a good HireVue alternative?
Gaugely is a transparent, affordable HireVue alternative. HireVue is an enterprise platform on a custom contract (~$35,000+/yr); Gaugely does AI voice + video screening starting free and $75/month with published pricing, candidate feedback, a reusable talent pool, and an MCP server — no sales gate, setup fee, or lock-in. Best for teams that want to start today.
Can AI screen resumes and CVs automatically?
Yes. Gaugely's CV screening parses each uploaded CV, scores its fit against your job description's must-have skills, and returns a ranked shortlist with explicit matches and gaps. You choose which candidates to invite into an interview.
What is a one-way (async) video interview?
A one-way or asynchronous video interview lets candidates record answers to set questions in their browser, on their own time — no scheduling, no live panel. Gaugely runs one-way voice or video interviews, records the full session, scores each answer against your rubric, and ranks candidates so you review the best whenever it suits you.