Privacy Policy

What we collect

• Recruiters: name, work email, organization, and billing details (handled by Polar — we never see full card numbers).
• Candidates: name and email, the interview audio/video recording and its transcript, AI-generated scores and feedback, integrity signals (e.g. tab-switch counts, on-device face-presence checks), and — only if a job requires it — identity-verification results from Didit.

How we use it

To run and score interviews and share results with the hiring team. A human reviews results before any decision — there is no automated rejection. We do not sell personal data and do not use it to train public AI models.

Consent

Candidates explicitly consent to recording and AI analysis before any recording begins, and can request a human alternative at any time.

Marketing analytics

On public marketing and recruiter sign-up pages, we ask before sending anonymous page and conversion events to PostHog EU. We do not use session replay or autocapture, and we never send candidate data, form values, transcripts, or recordings. Your choice and a random anonymous identifier are stored in your browser; first-touch campaign fields are kept only for the current tab session after acceptance. Choosing “No thanks” sends no marketing events.

Retention

If a candidate does not opt into the talent pool, their interview data is deleted within 12 months. If they opt in, their anonymized score is kept while they remain opted in, and they can withdraw at any time. Anyone can request deletion of their data by emailing us.

Who we share it with (subprocessors)

• LiveKit — Real-time audio/video transport for the live interview.
• Deepgram — Speech-to-text and text-to-speech for the interview.
• Groq — The language models that conduct and score the interview.
• Neon — Managed Postgres database (interview records, transcripts, scores).
• Cloudflare R2 — Encrypted storage for interview recordings.
• Resend — Transactional email (invites, results, feedback).
• Polar — Merchant of Record for billing and tax (recruiters only).
• Didit — Optional candidate identity verification (only when a job enables it).
• PostHog EU — Consent-based, anonymous marketing page and conversion measurement on public recruiter-acquisition pages.

Your rights

You can request access to, correction of, or deletion of your data, withdraw consent, or ask for a human alternative — email support@gaugely.io.